Position Overview


We are seeking an experienced Content Design Manager to manage and lead a team of content designers in our Product Development and Manufacturing Solutions (PDMS) organization.


You will be reporting to a Manager, Content Design.


The PDMS organization delivers a range of products that help our customers working in design and manufacturing industries be successful.


The Content Design Manager will combine strong management experience and a human-centered design approach to help teams deliver innovative content experiences for our customers.


At Autodesk we look to hire those who reimagine possible, those with diverse backgrounds who enhance our thinking, and leaders who shape the world and our future.


Content designers in the PDMS organization provide content that guides users seamlessly through workflows and enhances the learnability of feature-rich software applications. They don’t work on content marketing, marketing campaigns, blogging, advertising, brand campaigns, and social media.


When applying, you must include both a resume and a portfolio (with password, if needed)**


Responsibilities


  • Be accountable for the delivery and management of clear, concise user interface text, in-product messaging, and associated product documentation
  • Coach a team of content designers, of varying experience and skillsets, to deliver high-quality content that meets users' needs and aligns with business objectives
  • Provide individual career growth and development for all members of the team
  • Help the team identify, customize, and apply human-centered design techniques that are relevant to a project's needs
  • Prioritize, scope, and coordinate resources to achieve business and project goals within specified constraints
  • Help the team balance tactical and strategic priorities, ensuring consistent use of content guidelines and processes
  • Lead by example on key projects that require innovative approaches and/or creation of new content patterns or guidelines
  • Contribute to on-going efforts to mature and develop content design processes and operations to improve quality and efficiency
  • Use customer insights derived from analytics and customer interactions to help inform content designs
  • Build credibility, trust, and authority across a network of diverse stakeholders, including global development teams, product managers, customer support, marketing, and localization, and advocate for content design as a driver of business success
  • Keep up to date with new tools and technologies in digital content experiences


Minimum Qualifications


  • Bachelor's degree or equivalent work experience
  • 8+ years' experience of content design/interaction design work
  • 3+ years' experience of managing content or UX teams to achieve their best performance
  • Current portfolio of commercial project work showing human-centered design thinking and content design skills
  • Experience of the full content lifecycle and the skills needed across all phases of the lifecycle, from discovery through to archiving
  • Excellent ability to distill complex ideas to their essence
  • Able to embrace change and help your team do the same


Preferred Qualifications


  • Experience producing multi-channel content targeted at professional and technical audiences
  • Experience with engineering, manufacturing, industrial design, or related systems
  • Experience of working with content in design tools, such as Figma
  • Experience of GitHub and Markdown authoring, or markup languages such as HTML and XML
  • Experience of delivering content for Large Language Models and using Generative AI in content development