About the job

 

Job summary

Are you looking to develop content design skills?

If so, come join us as an Associate Content Designer.

A content designer is a user-centred designer who specialises in content, usually words. They make things easy for people to understand and use by designing how information is structured. They use evidence to design the content users need at every point in their journey - for example a GOV.UK page, a digital application form, navigation elements, button text, error messages, emails and letters.

Putting users' needs at the heart of their work, a content designer makes people's interactions with government as simple as possible.

 

Job description

With some relevant experience in content creation, an associate content designer needs aptitude, potential and an understanding of the role of a user-centred content designer.

We’re looking for enthusiastic associate content designers to join our expanding and supportive GOV.UK team. We create and manage the guidance and tools that millions of people use every day.

At this level, you'll work with the support and supervision of an experienced content designer to:

  • Create content that's consistent with the GOV.UK and DWP style guides and design systems, and with best practice.
  • Work with user researchers and interaction designers to create and test designs.
  • Work with stakeholders outside your team to make sure that content is accurate - this might include fact-checking or pair-writing.
  • Take part in DWP’s user-centred design community of practice, including getting your work reviewed by other content designers and reviewing their work.

 

Person specification

See selection process for further details.

If you would like to learn more about the role, please contact Akhtar.ali1@dwp.gov.uk.

 

Behaviours

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Communicating and Influencing
  • Delivering at Pace
  • Working Together

 

Technical skills

We'll assess you against these technical skills during the selection process:

  • User-centred content design

 

Benefits

Alongside your salary of £37,497, Department for Work and Pensions contributes £10,862 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

  • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
  • Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
  • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
  • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
  • Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
  • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
  • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

 

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. 

Salary Information

Pay for this role is from £37,497 to £38,373.  

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.  

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.  

Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater.