Jisc is the UK higher, further education and skills sectors’ not-for-profit organisation for digital services and solutions. We believe education and research improves lives, and technology improves education and research.

Our vision is for the UK to be a world leader in technology for education and research and our mission is to power and empower our members with the technology and data they need to succeed. We know that digital technology has the ability to transform the student experience. We have the experience, expertise and know-how to drive that transformation.

About the role:
Our designers work across the UX spectrum, following a user-centred design process. From discovery and definition to development and delivery, you will play a crucial part ensuring we are building the right things and building things right.

As a UX Designer you will be involved in the design and development of a range of products, working alongside the growing UX team and product managers to translate business requirements into UX deliverables consistent with our overall UX strategy, and help evolve that strategy.

We are looking for someone who has demonstrable experience in a UX/UI focused role who can use their creative skills to help us shape intuitive and accessible products. You will have a talent and passion not only for UX but also for UI Design, prototyping, and user research. You will be deeply curious about people, their motives, their environments, and the things they are trying to achieve whilst recognising that they are at the core of any design project you carry out.

Responsibilities include:
• Using your passion for design to collaborate with different disciplines across the business, working closely with developers, designers, analysts, and product managers to explore, build and ship your designs.
• Creating interaction prototypes, wireframes, user flows, storyboards, and sketches that help us shape intuitive and accessible products.
• Running testing sessions to better understand user behaviour across our portfolio.
• Creating user-centred, innovative designs supported by market analysis, data insights, customer feedback, and user research.
• Keeping up to date with trends in the industry, technology and UX advances.

Key Skills and Experience:
• Relevant experience as a UX/product designer with demonstrable track record of complex design solutions.
• Excellent existing portfolio in UX and UI design projects and the ability to present this during an interview.
• Proficient with visual design programs such as Figma and a familiarity with UX research methodologies.
• Able to work independently as well as collaboratively with others to achieve shared goals.
• Experience leading/facilitating workshops and design sessions both in person and remotely.
• Experience of working in an agile (scrum) environment in a cross-functional team
• Experience surfacing actionable insights through the analysis of data.
• The ability to listen, influence and communicate with people from a wide range of backgrounds, including product managers and development teams.
• Ability to learn and adapt to new situations, solve problems, and develop new skills.

Don’t meet every single requirement?
We know that sometimes people can be put off applying for a job if they think they can’t tick every box, but we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You may be just the right candidate for this or other roles!

Why work at Jisc:
At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors.

We celebrate diversity, embrace our differences and know that this is critical for our success. We work hard to make sure we’re inclusive and we are committed to furthering our culture of inclusion. So, if you are great at what you do and share our values, we want to hear from you.

At Jisc we believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life.

We offer hybrid working and although the majority of our staff work from home, getting face to face is something we value and find time for when we can. If you prefer an office environment all our hubs are open and offer a great space to work.

Our benefits are great too. We offer:
• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 28 days annual leave (plus bank holidays) and an additional three closure days over Christmas
• A generous pension scheme with above average employer contributions
• A range of leave options, including parental leave, volunteer leave and even career breaks
• A generous budget to attend conferences and in-person training
• Allocated allowance of up to £250 to equip your home office
• A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
• Mental health first aid trained staff and supportive environment, plus your own Wellbeing allowance to spend on wellbeing for you
• Financial well-being support
• Discounts on big-name high-street stores
• Cycle to work scheme
• Employee recognition awards and travel loans
• Additional Flexible benefits include Holiday Buying, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech

Equality, diversity and inclusion
At Jisc, we strive to be best in practice and are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles - a principle which actively encourages acceptance of differences within individuals.

We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, neurodivergence, trans status, veteran status or gender identity.

Application process:
Please do let us know what reasonable adjustments you need made to the application or selection process so you can do your best. We will be happy to help you.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!