Job description


JOB TITLE: Design Researcher - Homes Platform

LOCATION(S): Halifax / London

HOURS: Full-Time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in the office.

About this opportunity

Our Research team are great at understanding customers and creating insights from research data! We apply customer research methodologies, running strategic & tactical projects, interpreting the results and delivering clear, well thought out insights.

Working together with other teams across Lloyds Banking Group, you'll get to grips with key business challenges and influence them on the research requirements. 

You will have experience of being a great partner with research agencies, crafting clear briefs and working with agencies to deliver. As we also bring some research in-house, experience of delivering quantitative research end to end would be an advantage. This includes taking raw data, analysing, interpreting and translating into clear insights.

Attendance at research can be involved (can sometimes include evenings) as well as occasional meetings with agencies and other people working on our projects - this may involve travel.

What you'll need

  • Ability to handle several projects simultaneously, an adaptable approach to change and ensure that projects are delivered on budget and to schedule.
  • Experience in developing a brief, analysing qualitative & quantitative consumer research including becoming comfortable with statistical techniques to help analysis and interpretation is a requirement,
  • Being able to simplify complex data to identify important insights.
  • Clearly and succinctly articulate those insights in a way that guides business strategies
  • Deep qualitative and quantitative research expertise 
  • Analysing and interpreting results. Plus a strong practical understanding of how to best apply a broad range of research techniques
  • Translate business requirements into well-conceived and actionable insight
  • Understand business challenges and influence / guide on relevant research requirements 
  • Ability to quickly translate business requirements into a coherent brief that balances cost, time and robustness
  • Strong project management capabilities, adaptable and able to deliver multiple projects at the same time
  • Enjoys working in partnership with colleagues and suppliers to ensure delivery to specification, using budget efficiently and meeting timelines
  • Experience managing to a research budget and finding efficient ways to deliver

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. 

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. 

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. 

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual bonus award, subject to Group performance
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies 

If you’re excited by the thought of becoming part of our team, get in touch.

We’d love to hear from you!