Responsibilities

Your role is essential in helping us form and nurture long-lasting and mutually beneficial relationships with clients through:
 

Sales and Marketing – Establish and implement a clear outbound sales and marketing strategy by analysing market trends for our target markets, and initiating appropriate outbound marketing campaigns to attract new clients.

Tracking and governance – Maintain and optimise our CRM database (Pipedrive) and outbound sales pipeline to track the effectiveness of outbound relationship and marketing initiatives. Work to agreed targets on a quarterly basis, set by Clearleft’s Managing Director.

Work closely with our events offering – Create and nurture relationships at our events (both virtual and face-to-face) and across our wider industry.

Support and coordination – Coordinate new business proposals, pitches and timelines to ensure the right people are involved in the sales process.

Digital / design domain knowledge – Gain or grow a genuine understanding of how Clearleft works, what we value and the value we bring to our client engagements.

Relationship building – Proactively build new client relationships in a way that’s aligned with our company values

Channel management liaison and co-ordination – Day-to-day liaison with our marketing manager to co-ordinate use of our digital channels including social media, email, PR and website and other media.

While your self-motivation and relationship skills are paramount, a proven history of successful sales & marketing campaigns, and meeting or exceeding sales targets is essential, backed by at least 5 years’ experience within the digital industry, preferably within an agency context.

 

What you value

We’re looking for self-driven, adaptable and bold individuals who thrive on the freedom and trust to do the work they love in the way they like. If you strive to do some of the most fulfilling work of your career, in a culture free from bureaucratic constraints, Clearleft may be the ideal place for you.

 

You’re principled

You know that business development for a user-centred design studio isn’t the same as a typical sales role. Instead you’ll know it requires a consultative selling mindset, where you’re helping to solve problems that benefit our clients and the users of their digital products or services.

 

You’re adaptive

You’re happy to jump in feet-first, trialling new ideas and approaches in both sales and marketing. If you don’t get them right the first time, you’re resilient, learning and adapting for next time. You’re comfortable multitasking and working effectively with various disciplines in a fast-paced design studio including design, research, operations, strategy and development.

 

You’re a great communicator

You pride yourself on expressing your ideas confidently and clearly, and with a strong sense of purpose that encourages trust from your colleagues and clients alike, whether that’s a conversation around a whiteboard, an innovative marketing campaign or a new client pitch deck.

 

You’re collaborative

You do your best work collaborating – two heads are better than one after all – and know that shared understanding is the critical factor in achieving a successful outcome. You instinctively share your ideas with colleagues and peers, and love to see them adapt and evolve as a result of constructive criticism, as do you.

 

What we value

We hire for culture add, not culture fit. We encourage everyone to bring their own unique character to the team, feeling free to express themselves in a safe and supportive environment. Hiring people from diverse backgrounds enriches the team's values and the work we do, helping make us greater than the sum of our parts.
 

Remote working

We’re a remote first organisation, however you’ll need to attend quarterly all-hands meetings in Brighton. On an ad hoc basis, this role will also require you to visit client offices in the UK and beyond, and our studio in Brighton for key project meetings and workshops. This may be a couple of times a week or more

 

Sound like you?

If the above resonates with you, then let's chat. Email Rich with details of your experience along with a short cover letter telling us all about yourself and we'll take it from there!

 

ABOUT US
 

Clearleft is an employee-owned team of researchers, designers, technologists, and conference curators who share a passion for improving people’s lives and transforming organisations through design.

Clearleft is one of the most influential and well-respected independent design consultancies in the UK. We’re small enough that you’ll know everyone by name (and probably their pets and children) but since our formation in 2005, we've built a track record of working on meaningful projects with world-class clients you will have heard of.

As the creators of renowned events such as UX London and Leading Design we’ve trained thousands of designers and leaders from across the globe at our international conferences, workshops and retreats.